How is the premium version different from the free version?

The premium version is designed for professional users who need support for larger groups of people with more reliability, in addition to company branding. If you are only using appear.in for 1 on 1 calls feel free to stick with our free version, but for standups and team meetings, we suggest having a premium room. 

More people
Normal mode and Group mode
Branding of rooms
Better screen sharing

More people

The free version only supports up to 8 participants, while the premium version supports up to 12 people both on desktop computers and mobile devices. Also, premium better supports group calls on mobile devices, since it requires less CPU usage which means less battery drain for you on certain devices. Join a conversation from anywhere with our apps for  iOS and Android

Normal mode and Group mode control

Normal mode, which is the only mode in the free version, reliably supports up to 3-4 people. This is because normal mode is based on a peer-to-peer model, where all video and audio is sent directly between each of the participants. This can give very good quality in 1:1 calls, but does not scale to more than a few participants before quality can start to suffer (especially for more than 3 users in a room). So even though we allow up to 8 people in the free version, you may see that quality can start deteriorating with 4-5 people. This model is also more susceptible to quality issues from participants having a poor network connection or experiencing high latency with their internet. This can affect the quality for everyone in the room. 
Group mode uses a different server infrastructure, which routes videos through a global network of servers. This makes it possible to support larger groups in a conversation, and also reduces the CPU load of encoding and decoding videos.  While both room types do still require an adequate internet connection, group mode handles the bandwidth you use to send and receive video more efficiently once you add more people to the room. 

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If you are only using appear.in for 1 on 1 calls feel free to stick with our free version, but for standups and team meetings, we recommend having a premium room so you can switch to Group Mode. To find out how to use group mode, check out instructions  here.

Branding of rooms

In addition to this, premium also gives you the possibility to brand your room with a custom logo, and change the background image both inside the room and on the page that welcomes people when the room is locked. This is a great way to extend your brand if you're using appear.in to talk to customers! 

Better screen sharing

Screen sharing is one of the most used features in appear.in, and we've had lots of requests to improve it. In the free version, the shared screen will replace your video, so the other people will only see your screen, and not your video. In the premium version, people will see both your shared screen and your video!

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