I don't see a "Claim" button in the room I'm trying to upgrade?
If you don't see a "Claim" button in the top menu inside the room you're trying to upgrade, it can mean one of two things:
1. The room has already been claimed by someone else - then you need to go back to the front page and create another room with a different name
2. You own the room, but you are not logged in
- Click the "Log in" button in the top right corner
- Choose "Use room name instead"
- Then you will get a login code to the email/phone number that the room is registered to, and can log in as the owner of the room
- You will then see "Settings" in stead of "Claim", and can upgrade from there
Still having trouble? Shoot us an e-mail with the room name at firstname.lastname@example.org and we would be happy to help!